SUPPORT 

IP NRG Ltd believes in keeping our customers informed at all times. Better customer service comes from better relationships with our customers.

 

Whether by email or telephone conversation, the support desk makes communicating with customers easy and efficient. Our customer support operation keeps you informed and streamlines your support with time-saving tools like ticket views, triggers, and automation.

 

This helps us get straight to what matters most - better customer service. 

Call Center Headset

ACCESS THE PORTAL HERE

SUPPORT OPTIONS

TIER ONE

- Unlimited telephone

- Email suppot 

- Remote access support with onsite engineering support visits

- Hardware extended warranties ( We can offer mission-critical site/out of hours site support)

TIER TWO

- Unlimited telephone

- Email Acess

- Remote access support

- Onsite engineering support.

TIER THREE

- Unlimited telephone

- Email Acess

- Remote access support

IP NRG customer service is personal and proactive so call us today for a quote on any existing systems new or old.